My XRP deposit is not showing
Your exchange says it sent it. Paste the hash and see what the XRP Ledger says.
Try an example: Validated depositDeposit without a tagPartial payment
Where to find the hash
It is a 64-character code made of letters and numbers. The exchange or wallet that sent the XRP shows it in the withdrawal history, sometimes as TxID, hash or transaction ID. If someone else sent it, ask them for it: without the hash a specific payment cannot be looked up.
What can and cannot be checked
What the XRP Ledger says, and this page checks: whether the transaction was validated or failed, how much XRP was actually delivered, which address received it, which destination tag it carried and when.
What only the exchange knows: which customer that tag belongs to, whether the balance was credited, whether it is on hold for a review and how long it takes. If the payment is validated and delivered, the XRP is already at the exchange’s address: the rest is up to its support team.
What the destination tag is for
Exchanges receive every customer’s XRP at a few addresses. The destination tag is the number that tells them whose deposit it is. If it is missing or wrong, the XRP reaches the exchange but not your account. Almost every large exchange sets its addresses to reject payments without a tag: in that case the payment fails and the XRP never leaves the sending wallet.
What a partial payment is
An XRP Ledger payment has two figures: the amount it asked to send and the amount delivered. With the partial payment option, the delivered amount can be lower. Only the delivered amount counts. That is why this page shows that figure and warns you when the two do not match.
To see any transaction with all its details, search for it above. See also the exchange wallets, the fund tracer and the XRP glossary.
Data read from the XRP Ledger on the spot. Wallet names come from public lists and may contain errors. XRPSONAR is not affiliated with any exchange and cannot credit deposits.